Welcome to the mad house! It has been an education in disaster management at work over the past couple of days. Two days ago I arranged for some diagnostic equipment to be couriered over to our field engineers for Tuesday morning. I found out on Tuesday after several phone calls to the courier, that the parcel had been refused - probably by some daft receptionist. Grrrr. So, OK, irritating, but not the end of the world, I arrange for the parcels to be delivered again this morning. At 11am I ring the engineers to check, and guess what? Yup, no parcels again. Another string of phone calls to the courier revealed that the parcel was yet to go on the wagon for delivery. WTF? I'm still waiting to see if the parcels arrive, or if they get refused yet again.
Imaging laptops - should be a simple enough proceedure. Either cloned from another hard drive or taken from a CD. We were expecting a drive, but a CD turned up instead. *Shrug*, oh well, not what we were expecting, but not really an issue. That is until I actually tried to use it and found out is wasn't a bootable image. Again, not terminal, we've got "Ghost Boot Disks" here. Now that's fine if the image is a "Ghost" image, but, yep you've guessed it, it wasn't. It was an "Drive Image" image. We don't have boot disks for "Drive Image" because we don't use it! Several phone calls later we create a boot disk and away we go. The image takes roughly 1hour to copy, that's x2 laptops and the first attempt failed! I've just FDISKed the drive and I'm attempting the whole process all over again, but I'm running out of time. To make matters worse, (or interesting, depending on how you look at it) the only other member of the department is going on a half-day leave as of 1pm leaving me to manage HelpDesk, repairs and despatch! I feel more grey hairs coming!!!
